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Terms of Use

Effective July 29, 2026 · Last updated July 29, 2026

These terms are the agreement between you and Monogram Creative, LLC (“we”, “us”) covering your use of Miliarium (the “Service”). By creating an account or using the Service, you accept them. If you are accepting on behalf of a business, you confirm you have authority to bind that business.

1. What the Service does

The Service lets you publish a status page for each job you are working on and share it with your customer by link. You control the stages, the dates, and the notes shown on that page. We send notification emails to the address you supply when a stage or a promised date changes, and we send you a reminder when a job goes untouched for longer than the interval you set.

The Service does not process payments on your behalf, does not send SMS, and does not store files you deliver to your customers. Any statement you make on a status page is yours, not ours.

2. Eligibility and your account

You must be at least 18 and able to form a binding contract. The Service is for business use. Give us an email address you control, keep it current, and tell us promptly at hi@monogramcreative.co if you believe someone else has access to your account.

You can sign in with a single-use link sent to your email address. We do not use passwords. Anyone who controls that mailbox can sign in as you, so protect it accordingly.

3. Your customers’ information

You decide what to enter about your customers. You confirm that you have the right to give us that information and to have us email the people you name, and that doing so does not breach any agreement or law that applies to you.

Under data protection law you are the controller of your customers’ personal information and we are your processor. We handle it only to run the Service for you and only on your instructions. The Privacy Policy describes this in detail, and its processing terms form part of this agreement.

4. How status page links work

Each status page lives at a web address containing a random value long enough that it cannot be guessed or found by search engines, and we mark those pages so search engines do not index them. The page is not protected by a password.

Anyone holding the link can open the page. If your customer forwards the link, the recipient can see it too. Decide what to write on a status page with that in mind, and do not put anything there you would not want a third party to read. You can regenerate a link at any time, which immediately breaks the old one.

5. Acceptable use

You agree not to use the Service to:

We may suspend an account that breaks these rules. Where the breach is not serious and not repeated, we will tell you what the problem is and give you a chance to fix it first.

6. Email we send for you

Notification emails go out from our sending domain with your business name and your reply-to address. You are responsible for the content of those messages and for having a legitimate reason to contact each recipient. We may throttle or stop sending from an account that generates spam complaints or a high bounce rate, because that behaviour damages delivery for every other customer.

7. Plans, billing, and cancellation

The free plan covers a limited number of active jobs and shows a small credit on your status pages. Paid plans are billed monthly in advance and renew until you cancel.

Lemon Squeezy, LLC sells our subscriptions as merchant of record. Your payment details go to them, not to us, and their terms cover the payment itself. Sales tax and VAT are handled by them and may be added to the listed price.

Cancel from inside your account at any time, without contacting us and without a retention call. Cancelling stops the next renewal and your plan runs to the end of the period you already paid for. We do not pro-rate partial months. If we raise prices we will tell you at least 30 days ahead, and the new price applies from your next renewal.

8. Availability

We aim to keep the Service running and will give notice of planned maintenance where we reasonably can. We do not promise uninterrupted or error-free operation, and we offer no service level agreement on any plan. Email delivery depends on providers outside our control, so we cannot guarantee that a given message reaches a given inbox.

9. Who owns what

You keep every right in the information you put into the Service. You grant us only the permission needed to host it, display it on the status pages you publish, send the notifications you configure, and keep backups. That permission ends when you delete the content or close your account, apart from backup copies that age out on our normal cycle.

We keep every right in the Service itself, including its software, design, and name. Nothing here transfers those rights to you.

If you send us an idea or a suggestion, we may act on it without owing you payment or credit. You keep no claim over what we build as a result.

10. Ending the agreement

You can close your account at any time by emailing hi@monogramcreative.co. We may end this agreement, after written notice, if you break these terms in a serious way, or immediately where the law requires it or where your use puts the Service or other customers at risk.

Ask for a copy of your data any time in the 30 days after your account closes, and we will send it to you. We then delete it on the schedule described in the Privacy Policy. Status page links stop working when the account closes.

11. Disclaimers

The Service is provided as is. To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements or that any date shown on a status page will prove accurate — those dates are yours, and only you can keep them true.

12. Limits on liability

To the extent the law allows, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost business, or lost data, even if warned that they were possible.

Our total liability arising out of or relating to the Service is capped at the greater of the fees you paid us in the twelve months before the event giving rise to the claim, or one hundred US dollars.

These limits do not apply to liability that cannot be excluded by law, and nothing here limits the rights of consumers where consumer law applies despite the business-use restriction above.

13. Indemnity

You will defend and indemnify us against third party claims arising from the information you put into the Service, the emails you send through it, or your breach of these terms. We will tell you promptly about any such claim and let you control the defence, provided any settlement that binds us has our written agreement.

14. Changes to these terms

We may update these terms. For a change that materially reduces your rights, we will email you at least 30 days before it takes effect, and continuing to use the Service after that date means you accept it. If you would rather not, cancel before the date and we will refund any unused prepaid period.

15. Disputes and governing law

The law of the State of Oregon governs this agreement, without regard to its conflict of laws rules. Before filing anything, email us at hi@monogramcreative.co and give us 30 days to resolve the matter. If that fails, the courts located in Washington County, Oregon have exclusive jurisdiction, and each party consents to venue there. Either party may still bring a claim in small claims court.

16. General

These terms, together with the Privacy Policy, are the entire agreement between us on this subject. If a court finds any part unenforceable, the rest stays in force. Our not enforcing a term on one occasion does not waive it. You may not assign this agreement without our consent; we may assign it to a successor in connection with a merger or sale of the business, on notice to you.

17. Contact

Monogram Creative, LLC. Questions about these terms go to hi@monogramcreative.co.